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Where do you ship to?
We ship to anywhere USPS delivers.

When will my order ship?
Orders are processed and shipped within 3-5 business days after payment is received. While we will do all we can to ensure your order is delivered on time, BadBunchNYC.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
All orders are given a label number via email. To track your package click here.

How much is shipping?
You will be allowed to view shipping cost before submitting your order. Items will be shipped via USPS First Class Mail. We also offer USPS Express Mail shipping.

If you wish to check shipping charges before making a purchase, add items to your cart and click the "Checkout With PayPal" button. You will not be charged for an order until you submit your credit card information.

Express Mail orders:
All Express Mail orders must be placed and cleared by 11:00 AM EST to be processed and shipped that business day.
Please note: Any Express Mail order placed later than 11:00 AM EST will ship the following business day.

Do you ship internationally?
Yes we do, to any location USPS delivers. Buyers are fully responsible for complying with their country's laws, Customs regulations, taxes, and duties. Bad Bunch NYC will not accept returns resulting from a recipient's refusal to pay any of these fees. Bad Bunch NYC is not responsible for packages delayed or detained in Customs.

How much is international shipping?
We offer International First Class Mail and International Express Air mail to any location USPS delivers. All transactions will be billed in US currency.

Shipping Times
USPS First Class Mail: 3-4 business days
USPS Domestic Express Mail: 1-2 business day

International First Class Mail: 10-14 business days
International Express Air mail: 3-5 business days

Return Policy:
Returns on items are offered only if incorrect items are shipped. Contact us before returning any items or your return may not be processed.

Purchased items are determined nonreturnable if worn, tags have been removed, or have sustained damage by the customer. If you need to return or exchange a part or all of your purchase from Bad Bunch NYC, you may return or exchange the item(s) within 14 days of the received date.

Enclose the completed packing list with the item you are returning (it's a good idea to make a copy for your records), a note describing the problem, your contact info, and the method of exchange. For your contact info, include your name, address, phone # and e-mail. This information will allow us to contact you, if necessary, regarding the return. Package the item(s) securely (in the original package if possible), and send back to BadBunchNYC.com. For your protection, ship via US Postal Service. Packages must be returned prepaid.

Exchange Policy:
Due to the limited availability of our products, exchanges will be handled on a case by case basis. Contact us before returning any items or your exchange may not be processed.

You may receive an exact replacement of the item(s) ordered (if in stock) or a different size of the exact item(s) ordered (if in stock). Please indicate your preference on the back of the packing slip.

Pre-Order Policy
Depending on the volume of orders, and your place in line, please be aware that delivery of our pre-order items could take up to 4 weeks. We cannot estimate or guarantee a specific ship date. We will ship our pre-order items the moment they are available. Orders are filled first come first served.

Back Order Policy
Back Order items ship within a minimum 3 weeks.

Please note
- Any additional shipping cost you may incur when shipping item(s) to us will not be reimbursed.
- Packages must be returned prepaid.
- We assume no responsibility for packages shipped with tracking numbers, buyers are fully responsible.

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